Operations and Management Science Department

Working Papers

(OMS Departmental Faculty Highlighted)

"The Impact of Electronic Data Interchange on Delivery Performance: Enabling Better Supply Chain Management," (S. Ahmad, Roger Schroeder)

"Generic Manufacturing Strategies and Plant Performance," (Sarvanan Devaraj, David Hollingworth, Roger Schroeder)

"Best Practices in New Product Development: Adoption Rates, Adoption Patterns, and Impact," (John Anderson, Kevin Dooley, Anand Subra)

"Evaluation of Performance Tradeoffs Using Data Envelopment Analysis With An Application to World Class Manufacturing Plants," (R. Banker, S. Devaraj, Roger Schroeder, K.K. Sinha)

"A Capability-Based View of Manufacturing Strategy and the Relationship to Manufacturing Performance," (Kimberley Bates, Mikko Junttila, Roger Schroeder)

"An Empirical Study of Service Differentiation for Weapon System Service Parts," (M. Cohen, V. Deshpande, Karen Donohue)

"Behavioral Causes of the Bullwhip Effect and the Observed Value of Inventory Information," (R. Croson, Karen Donohue)

"Impact of POS Data Sharing on Supply Chain Management: An Experimental Study," (R. Croson, Karen Donohue)

"A process model of technical support services: A field study of supercomputing software support," (A. Das, P. E. Johnson, K.K. Sinha)

"A Threshold Inventory Rationing Policy for Service Differentiated Demand Classes," (V. Deshpande, M. Cohen, Karen Donohue)

"Generic Manufacturing Strategies: A Test of Two Configurational Theories," (S. Devarj, D. Hollingworth, Roger Schroeder)

"Optimal Design of Stochastic Production Lines: A Dynamic Programming Approach," (Karen Donohue, W. Hopp, and M. Spearman)

"Defining and Optimizing Performance in a Tandem Queueing System," (Karen Donohue, M. Spearman)

"Applying process knowledge for yield variation reduction: A longitudinal field study," (Joy M. Field, K.K. Sinha)

"Interlinking employees, customers, and financial performance in a high contact service environment," (Susan Meyer Goldstein)

"Is there a doctor in the (pent)house?: Evaluating the performance effects of operations proactiveness in hospitals," (Susan Meyer Goldstein, Peter Ward)

"The 1999 Baldrige Award: A self-assessment tool and evidence it works in your hospital," (Susan Meyer Goldstein)

"Clinical outcomes guarantees: A conceptual framework for improving quality in health care delivery systems," (Susan Meyer Goldstein, Arthur V. Hill, R. Kane, E. Naveh)

"Optimization of yield in a single leg flight with multiple nested demand classes," (G. Gutierrez, Debasish Mallick)

"Service-process configurations in electronic retailing: A taxonomic analysis of electronic food retailers," (G. R. Heim, K.K. Sinha)

"Service-product configurations in electronic retailing: A taxonomic analysis of electronic food retailers," (G. R. Heim, K.K. Sinha)

"Five challenges for the operations management research community," (Arthur V. Hill)

"Service guarantees and strategic service quality performance metrics at Radisson Hotels Worldwide," (Arthur V. Hill, Susan Geurs, Julie M. Hays, George John, David W. Johnson, and Richard A. Swanson)

"A Model for Optimal Delivery Time Guarantees," (Arthur V. Hill, Julie M. Hays, Eitan Naveh)

"Production Planning for Medical Devices with an Uncertain Regulatory Approval Date," (Arthur V. Hill, William J. Sawaya III)

"Research opportunities in service process design," (Arthur V. Hill, David A. Collier, Craig M. Froehle, John C. Goodale, Richard D. Metters, Rohit Verma)

"The Market Share Impact of Service Failures," (Julie M. Hays, Arthur V. Hill)

"Gaining Competitive Service Value through Performance Motivation," (Julie M. Hays, Arthur V. Hill)

"A pricing model for clearing end of season retail inventory," (Arthur V. Hill, Tatianna Bouzdine-Chameeva, Diwakar Gupta)

"Modeling the effects of a service guarantee on perceived service quality using alternating conditional expectations (ACE)," (Chee-Chuong Sum, Yang-Sang Lee, Julie M. Hays, Arthur V. Hill)

"A preliminary investigation of the relationships between employee motivation/vision, service learning, and perceived service quality," (Julie M. Hays, Arthur V. Hill)

"Research Opportunities in Service Design Research," (Arthur V. Hill, David Collier, Craig Froehle, John Goodale, Richard Metters, and Rohit Verma)

"A Model for Product Planning with an Uncertain Approval Date," (Arthur V. Hill, William Sawaya)

"Variable Selection in Sufficient Dimension Reduction," (Lexin Li, R. Dennis Cook, Christopher J. Nachtsheim)

"Bayesian Model Robust Designs," (Vincent Kokouvi Agboto, Christopher J. Nachtsheim)

"Tabu Search and Perturbation Methods in the Construction of Multi-Level Supersaturated Designs," (L. Li, William Li)

"Model-Robust Supersaturated and Partially Supersaturated Designs," (B Jones, William Li, Christopher J. Nachtsheim)

"Model-Robust Supersaturated and Partially Supersaturated Designs," (William Li, Christopher J. Nachtsheim)

"Supersaturated Response Surface Designs," (William Li, Christopher J. Nachtsheim)

"Optimal Foldover Plans for Two-Level Factorial Designs," (William Li, Dennis Lin)

"Optimal Foldover Plans for Non-Regular Designs," (William Li, Dennis Lin, and K.Ye)

Economic Coordination of Process Control and Maintenance, (Kevin Linderman, Kathleen McKone, John Anderson)

"Design Focus: A Strategic Alternative for Management of Product Design," (Debasish Mallick)

"A Contingency Approach to Management of Quality," (Debasish Mallick, Larry Ritzman, M. Safizadeh)

"Design Strategy Framework and Its Application," (Debasish Mallick)

"Going Beyond: Specifying the Conditions for the Successful Acquisition of A Managerial Capability," (Alfred Marcus, John Anderson, Eitan Naveh, Hyoung Moon)

"A Plant's Technology Approach and Emphasis: A Contextual View," (Kathleen McKone, Roger Schroeder)

"A Perceptual measure of the Degree of Development of Proprietary Equipment," (Roger Schroeder)

"Drivers of best-practice performance of multiple-concurrent NPD process: Developing a theoretical framework through multiple case studies," (K.K. Sinha, D. Verma)

"Time, timeliness, and time-varying interdependencies in multiple concurrent new product development (NPD) projects: Development and application of a process model," (K.K. Sinha, D. Verma)

"An Algorithm for Sequentially Constructing Non-Isomorphic Designs and its Applications," (Sun, K., William Li, K. Ye)

"Some Properties of Blocked and Unblocked 2k?p designs," ( K. Ye, William Li)

"Structured Method and Motivation Potential in Knowledge Creation: Linking Quality to Knowledge", (Adrian Choo, Kevin Linderman, and Roger Schroeder)

"Knowledge: The Missing Link in Quality Management," (Kevin Linderman, Roger Schroeder, Srilata Zaheer, Charles Liedtke, and Adrian Choo).

"Method and context in knowledge creation," (Adrian Choo, Kevin Linderman, Roger Schroeder, and Srilata Zaheer)

"Six Sigma: The Role of Goals on Process Improvement Teams," (Kevin Linderman, Roger Schroeder, Adrian Choo)

"An Integrated Framework for Measuring Product Development Performance in High Technology Industries," (Debasish Mallick, Roger Schroeder)

"Integration of Manufacturing Practices and the Impact on Manufacturing Performance", under review by Production and Operations Management, Roger Schroeder, Kate McKone and Kristy Cua, submitted in June 2001.

"Development of the School Quality Management Culture Survey," Journal of Operations Management, Roger Schroeder, J. Detert and B. Cudeck, back for revisions.

"Manufacturing Strategy Implementation, Timing and Performance", under review at Decision Sciences, Roger Schroeder, K. Bates, D. Hollingworth, under review by Strategic Management Journal.

"The importance of Recruitment and Selection Processes for the Sustainability of TQM," International Journal of Quality and Reliability, Roger Schroeder, S. Ahmad, submitted Mar 02.

"Best Practice or Strategic Contingency? "An Analysis of the Goal Practice Performance Relationship in Manufacturing", under review by Management Science, Roger Schroeder, M. Junttila, submitted June 2001.

"Perceptual Measures of Performance: Fact or Fiction?" submitted to Journal of Operations Management, Roger Schroeder, M. Junttila, submitted August 2002.

"Six Simga: Old Wine in New Bottles," Journal of Operations Management, Roger Schroeder, Kevin Linderman, C. Liedtke, and A. Choo, submitted Dec 02.

"Structured Method and Motivational Potential in Knowledge Creation: Linking Quality and Knowledge," Management Science, Roger Schroeder, A. Choo and Kevin Linderman, submitted Oct 02.

"Method and Context in Knowledge Creation", Roger Schroeder, A. Choo, Kevin Linderman and S. Zaheer, submitted to Journal of Operations Management, Jan 03.

"Knowledge: The Missing Link in Quality Management," Roger Schroeder, Kevin Linderman, A. Choo, C. Liedtke and S. Zaheer, submitted to Journal of Operations Management, Jan 03.