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CSOM Operations & Mgmt Sci 3-215 CarlSMgmt 321 19th Ave S Minneapolis, MN  55455 Phone: 612/624-4432 shahx024@umn.edu

Education
PhD, 2002, Operations Management, Fisher College of Business, The Ohio State University
MBA, 1992, Business Administration, Fisher College of Business, The Ohio State University
BA, honors, 1988, Economics, Delhi University, India

Expertise
Lean manufacturing systems
Supply chain management
Information technology
Empirical research methods

Current Research
Lean Production System in manufacturing and service operations
Strategic impact of information technology on supply chain management
Empirical research methods and their theoretical implications in operations managemetn and strategy research

Major Publications

• "Aligning Supply Chain Management Characteristics and Inter-Organizational Information System Types," Rachna Shah, Susan M. Goldstein, and Peter T. Ward, IEEE Transactions on Engineering Management (August 2002).
• "The Effect of Contextual Factors on the Implementation of Lean Manufacturing Practices," Rachna Shah and Peter T. Ward, Journal of Operations Management (2003).
• "Relationships among Information Technology, Inventory and Profitability: An Investigation of Level Invariance using Sector Level Data," Rachna Shah and Hojung Shin, Journal of Operations Management (2006).
• "Defining and Developing Measures of Lean Production," Rachna Shah and Peter Ward, Journal of Operations Management (2006).
• "Linking Work Design to Mass Customization: A Sociotechnical System Perspecitive," Gensheng Liu, Rachna Shah and Roger Schroeder, Decision Science, Vol. 37, No. 4, pp. 519-545 (2006).
• "Future of Process Management and Implications for Management Students: An Interview with James P. Womack," Rachna Shah, POMS Chronicle, Vol. 13, No. 1, pp. 5-9 (2006).
• "Use of Structural Equation Modeling in Operations Management Research: Looking back and Forward," Rachna Shah and Susan M. Goldstein, Journal of Operations Mangement, Vol. 24, No. 1, pp. 148-169 (2006).
• "Lean Manufacturing: Context, Practice Bundles, and Performance" Rachna Shah and Peter Ward, Journal of Operations Management (2006).

Courses

Fall, 2009

OMS 3061 Lean Thinking Sec.  001

Spring, 2010

MBA 6220 Operations Management Sec.  090

MBA 6220 Operations Management Sec.  091

Current Editorial Appointments

• Editorial Review Board member, POMS Journal 2006-
• Editorial review board member - Desicion Science Journal, 2004-

Scholarly Service and Honors

• Best Reviewer Award, Decision Science Journal, 2004