 
 | Carlson School Professor of Information & Decision Sciences
CSOM Information &Decision Sci
3-316 CarlSMgmt
321 19th Ave S
Minneapolis, MN 55455
Phone: 612/624-1520
Fax: 612/626-1316
nchervan@umn.edu
|
EducationDBA, 1968, decision sciences, Indiana University MBA, 1965, decision sciences, Indiana University BS, 1963, mathematics, Mount. Union College Norman L. Chervany is the Carlson Professor of Information & Decision Sciences in the Carlson School of Management at the University of Minnesota. He holds joint appointments in the Information & Decision Sciences Department the Operations and Management Sciences Department. Norm?s research and teaching interests focus on issuing relating to the use of technology ... both statistical and computer-based ... in organizations. He is improving the human/technology interface.
Norm has been a faculty member in the Carlson School since 1967. During his time as a faculty member he has served as the Chair of the Management Sciences Department, the Director Executive Development Center, and the Director of MBA Programs. He currently is serving as the Director of the Minnesota Executive MBA Program and the Chair of the Faculty Steering Committee for the Carlson School?s Learning Excellence Initiative.
Norm is a Past-President, Fellow, and Distinguished Service Honoree of the Decision Sciences Institute. He has also been awarded the Distinguished Service Award from the Carlson School of Management.
Norm holds a BS degree from Mount Union College and MBA and DBA degrees from Indiana University.   |
Expertise
Effects of information technology on work and organizational design
Management of technology-based change
Design of the information management function Current Research
Factors affecting the adoption and use of end-user information technology
Design and management of the new information technology introduction process
Building and using trust in organizational relationships Major Publications - "What Trust Means in E-Commerce Relationships: An Interdisciplinary Conceptual Typology," D. Harrison McKnight and Norman L. Chervany, International Journal of Electronic Commerce (2001).
- "Initial Trust Formation in New Organizational Relationships," D. Harrison McKnight, Larry L. Cummings, and Norman L. Chervany, Academy of Management Review (1998).
- "CASE Tools: Understanding the Reasons for Non-Use," Norman L. Chervany and Diane Lending, Computer Personnel (1998).
Other Publications - "Trust and Distrust Definitions: One Bite at a Time," D. Harrison McKnight and Norman L. Chervany, Trust in Cyber-Societies: Integrating the Human and Artificial Perspectives, eds. Rino Falcone, Munindar Singh, and Yao-Hua Tan (Springer, 2001).
Courses - Fall, 2009
- WMBA 5665 Management Information Systems Sec. 001
- CHMB 5811 Information Technology Management Sec. 001
- MBA 6120 Data Analysis and Statistics for Managers Sec. 001
- MBA 6120 Data Analysis and Statistics for Managers Sec. 002
- Spring, 2010
- IDSC 4301 Information Systems Capstone Course: A Live Case Sec. 001
- IDSC 6423 Enterprise Systems Sec. 060
Current Administrative Appointments - Functional Core Delivery Team MBA Program, Carlson School
- Faculty Director, Minnesota Executive Program, Carlson School
- Policy Council for Programs in Individualized Learning, University of Minnesota
- Chair, Learning Excellence Steering Committee, Carlson School
Scholarly Service and Honors - Fellow, Decision Sciences Institute, 1983
- President, Decision Sciences Institute, 1981-1982
Community Relationships - Board of Directors, Metropolitan Community Mental Health Center, Saint Paul, Minnesota
- Board of Directors, AbleNet, Minneapolis, Minnesota
- Board of Directors, Force America, Burnsville, Minnesota
|
