Achieving measurable breakthroughs in operational performance is accomplished by delivering superior products and processes in the eyes of your external and internal customers at the lowest possible cost. In this three-day program, you will develop in-depth, hands-on knowledge of improvement methodologies, know when and how to use each method, and how to combine them into a systematic approach to take your operation to the next level, and the level after that.

You will learn to innovatively employ breakthrough operations planning, Lean, Six Sigma, Kaizen Blitzes, activity based costing, benchmarking, supply chain cost reduction, self-managed teaming, change leadership, and other powerful approaches to become a high performance organization. Using the right combination of approaches will enable your organization to dramatically increase customer satisfaction and profits— while simultaneously reducing waste, cycle time, inventories, and costs.

• Focus your organization’s efforts where you can achieve measurable breakthroughs in operational performance.
• Focus on the Voice of the Customer (VOC)—both external and internal.
• Know when to employ Lean, Six Sigma, Kaizen Blitzes, and other approaches.
• Learn a dozen Lean Enterprise and twenty Six Sigma techniques.
• Apply the Six Sigma DMAIC process (Define, Measure, Analyze, Improve, Control).
• Become a breakthrough leader of your operation
• Make operational excellence happen in your organization.

• Achieving breakthroughs in operational performance
• When to employ Lean, Six Sigma, Kaizen Blitzes, and other approaches
• Introduction to Lean and other approaches
• Breakthrough operational planning and project selection
• Overview of Lean
• Focusing on the Voice of the Customer
• Lean enterprise techniques
• Overview of Lean Six Sigma's DMAIC process: define, measure, analyze, improve, control
• Making it happen

Prepare to work hard and have fun! This workshop is ideal for both teams and individuals.

• Examples from numerous manufacturing, service, and transactional industries.
• Insightful, fun case studies.
• Bring a “broken” process to redesign right in the session.

This program is designed for mid-level to senior executives working in the operations function. Appropriate titles include General Manager, COO, and VP of Operations. In addition, department heads, project/team leaders, directors, quality control staff, process improvement teams, production and plant managers, and business analysts will find this program both relevant to their careers and to their companies’ strategic objectives.

$3,000

Quantity Discount
A discount of 15% will apply to registrations of three (3) or more people from the same company registering as a group for the same specific program. Please note that this offer is contingent upon all registrants enrolling in the same program having the same start date. Program cancellations and program transfers affecting the minimum number of people enrolled in the program for which the discount applied will void the discount.

 
Cancellation / Transfer Policy