IT Service Center - header


Studentservices

Carlson IT Student Services (ITSS) supports the IT needs of both the undergraduate and graduate student populations by providing the following services:

  • Administration of the Carlson Undergraduate and MBA laptop programs
  • Equipment checkout, including laptops and LCD projectors
  • Responding to a wide array of technical issues and questions at our two IT support offices (The Carlson Help Desk and the Hanson Laptop Repair Center)
  • Overseeing the Carlson Computer Labs and the Learning Lab located in Hanson Hall

For any of the services below, call (612)625-5550 or email csomhelp@umn.edu.


Announcement

On August 29th, the Help Desk opens in its new location: 1-148.


IT graduate student services

Graduate student services

provides the following support:
  • First-level diagnostics
  • Equipment Checkout
  • Computer Labs
  • MBA Laptop Program

MORE »
Undergraduate

Undergraduate student services

provides the following support:
  • First-level diagnostics
  • Equipment Checkout
  • Computer Labs & Hanson Learning Lab
  • Undergraduate Laptop Program

MORE »

Locationsand hours


For any of the services below, call (612)625-5550 or email csomhelp@umn.edu.


Carlson ITSS Help Desk

The Carlson ITSS Help Desk will be closed starting May 28th for summer, 2008. During the summer all ITSS Help Desk services will be offered through the Hanson Laptop Repair Center, L-103. The Help Desk will reopen August 29th, 2008 in its new location: 1-148

Hanson Laptop Repair Center

Summer hours:
L-103

Monday-Friday, 8:00 a.m. - 6:00 p.m.

Hanson Learning Lab

Summer hours:
L-102

Monday-Friday, 10:00 a.m. - 2:00 p.m.

Carlson Computer Labs

***Note the computer labs will be closed 4th of July and Labor Day weekends***

Summer hours:
L-112
(Undergraduate & Graduate
)

L-113
(Graduate only)
Monday-Thursday, 7:30 a.m. - 10:00 p.m.
Friday, 7:30 a.m. - 6:00 p.m.
Saturday, 10:00 a.m. - 6:00 p.m.
Sunday, 10:00 a.m. - 6:00 p.m.

Monday-Friday, 11:00 a.m.-5 p.m.
**Note** L-108 is retired with the opening of the Hanson Learning Lab

Help Desk Team:

Garreth McMaster, IT Student Services Supervisor
Matt Maloney, IT Student Services Supervisor
Todd Norman, Lead Technician / Computer Labs Software Administrator
Carl Allen, Senior Student Staff
Joe Krall, Senior Student Staff
Sean Michael, Student Staff
Kristy Nguyen, Student Staff
Joe Orlowske, Student Staff
Cory Tollefson, Student Staff
Milo Weil, Student Staff