 
2005
Professor Rich Arvey, Department of Human Resources and Industrial Relations, Carlson School of Management, University of Minnesota
The Effects of Quality Management and Attention to Firm Safety on Firms’ Injury Rates and Injury Severity
Professor Susan Meyer Goldstein, Department of Operations and Management Science, Carlson School of Management, University of Minnesota
Building Theory for Using Lean Principles in Service Organizations
Professor Karen Schnatterly, Department of Strategic Management and Organization, Carlson School of Management, University of Minnesota
Operational Governance and Sustainable Competitive Advantage
2004
Professor Sharon Danes, Department of Family and Social Science, University of Minnesota
Family Business and Quality Management: The Relationship Between Quality Management Practices and Business Performance Within Family Businesses Over Time
Professor Yan Dong, Department of Marketing and Logistics Management, Carlson School of Management, University of Minnesota
Designing Incentive Mechanisms to Improve and Sustain Supply Chain Service Quality |