The CCE was challenged to come up with an innovative solution to address the bullwhip phenomenon between facilities within their CRM supply chain.

• Developed a Smart Pull Process that would account and compensate for the monthly, quarterly, and year end spikes that occur in the medical device industry
• Performed an inventory sensitivity analysis that compared the current safety stock equation versus the recommended CCE equation
• Redefined key performance metrics
• Developed an implementation roadmap

• 12.2% savings in inventory investment and 23% improvement in service levels for the vertical suppliers
• Improved visibility, communication and organizational alignment which allows the change from reactive to proactive management