Leadership Team

Sri Zaheer
Dean
Elmer L. Andersen Chair in Global Corporate Social Responsibility, Strategic Management and Entrepreneurship
BSc, Physics, Women's Christian College, Madras University
MBA, Finance & Control, Indian Institute of Management, Ahmedabad
PhD, International Management, Sloan School, Massachusetts Institute of Technology

Srilata Zaheer’s appointment as Dean, Carlson School of Management, was approved by the Board of Regents on March 9, 2012. Zaheer had served as the interim dean of the school since June 20, 2011.

Zaheer joined the University in 1991 as an assistant professor after earning her PhD at the Sloan School of Management at MIT. At the Carlson School, her roles have included serving as the PhD coordinator in the department of Strategic Management and Entrepreneurship (SMO), department chair, and associate dean of faculty and research where she was responsible for faculty in seven academic departments and the school's research infrastructure.

Prior to academia, Zaheer worked for multinationals such as Tata Consultancy Services and Sandoz (India) Ltd. She also reported on politics and business from India and Nigeria for Business International. These experiences provided the foundation for her research in international business as well as leading the Carlson School’s engagement with the corporate community.

Zaheer earned a Bachelor of Science degree in Physics from the Women’s Christian College, Madras University and was awarded her MBA from the Indian Institute of Management in Ahmedabad.

George John
Associate Dean of Faculty and Research
General Mills/Paul S. Gerot Chair in Marketing
B Tech, Aeronautical Engineering, Indian Institute of Technology, Madras
MBA, Marketing, University of Illinois at Urbana-Champaign
PhD, Marketing, Northwestern University

George John is a nationally known expert in marketing channels, industrial marketing, and high technology. John's work centers on the governance of inter-firm links, and his current research includes work on component branding and consumer guarantees, including the recently published article "Strategic Fit in Industrial Alliances: An Empirical Test of Governance Value Analysis," in the Journal of Marketing Research and "Assessing the Effects of a Channel Switch," in Marketing Science. John is the 2010 recipient of the American Marketing Association Interorganizational Special Interest Group (IOSIG) Lifetime Achievement Award.

Mark E. Bergen
Associate Dean of Executive Education
James D Watkins Chair in Marketing
BS, Economics, University of Wisconsin-Madison
PhD, Economics, University of Minnesota

Bergen's research focuses on pricing and channels of distribution, where he has studied issues such as pricing as a strategic capability, price wars, pricing as truces, pass-through, branded variants, dual distribution, gray markets, co-op advertising, and quick response. Bergen's work has been published in a broad array of scholarly journals and business press, including the Journal of Marketing Research, the Journal of Consumer Research, the Journal of Marketing, Marketing Science, Management Science, the Quarterly Journal of Economics, Organization Science, the Strategic Management Journal, Harvard Business Review, and the Sloan Management Review.     

Arthur Hill
Associate Dean of MBA Programs; John & Nancy Lindahl Professor for Excellence in Business Education
BA, Mathematics, Indiana University
MS, Industrial Administration, Krannert School of Management at Purdue University
PhD, Management, Krannert School of Management at Purdue University

Since 1992, Hill has served as professor in the Carlson School's Department of Operations and Management Sciences where he has delivered consistently strong instruction in the core of both the Full-Time and Executive MBA programs. Hill is a Fellow of the American Production Inventory Control Society and has been a visiting professor at Indiana University, IMD International (Lausanne, Switzerland), Wits Business School (Johannesburg, South Africa), and the National University of Singapore. He founded the Carlson Consulting Enterprise; has authored over 70 research articles on topics related to manufacturing management, service management, distribution, and retail management; and has consulted for a number of leading firms in both the United States and Europe.

Michael J. Houston
Associate Dean of Carlson Global Institute; Ecolab/Pierson M. Grieve Chair in International Marketing
BS, Commerce; MS, Marketing; PhD, Marketing, University of Illinois

Michael Houston has been with the Carlson School of Management since 1986 and has served as chair, Department of Marketing and Logistics Management, Associate Dean of Faculty and Research, and interim Co-Dean. An award-winning consumer researcher, he currently does research on culture and consumer behavior and global branding issues. He served as Editor, Journal of Marketing Research (1988-91) and currently serves on the editorial boards of the Journal of Consumer Psychology, International Journal of Research in Marketing, Asian Journal of Marketing, and the Review of Marketing Research. He has held national office in the American Marketing Association, serving as Vice President of Publications (2000-2004), and currently as Co-Chair of the AMA Knowledge Coalition. His teaching efforts have included his role as academic director of the Carlson Brand Enterprise.

Ian Maitland
Associate Dean of Undergraduate Programs; Professor of Strategic Management and Entrepreneurship
BA, Modern Languages, Oxford University
JD, Concord University School of Law
PhD, Sociology, Columbia University

Ian Maitland first joined the Carlson School in 1979 and most recently has served as professor of business ethics and international business. Ian also has taught in the Carlson School's China and Warsaw Executive MBA programs and the Management of Technology Master's Program and has served as a Visiting Professor at Keio University in Tokyo in 2001. He has a PhD from Columbia University in sociology and a BA from Magdalen College, Oxford. He qualified as a Chartered Accountant in England, is a member of the California Bar and served as the President of the Society of Business Ethics in 2010‐11.