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Laptop Program Benefits Comparison
| Carlson Laptop | Retail Outlet Laptop |
| 4-year standard warranty | 90 days – 1-year warranty |
| 4-year accidental damage warranty | NO accidental warranty available |
| On-site support | Off-site repairs |
| Service* | Carlson Laptop Support (on campus) |
Retail Outlet Support |
| Issue diagnostic, repair w/ data backup | included in program cost | additional $299 |
| Operating system installation | included in program cost | additional $129 |
| Computer optimization | included in program cost | additional $39 |
| Software suite installation | included in program cost | additional $49 |
| Data backup | included in program cost | additional $99 |
| Liquid spills (keyboard and system board repair) | included in program cost | additional $385–$530 |
| Accidental drops (screen damage repair) | included in program cost | additional $400–$500 |
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Service Level Agreements
The Carlson School IT Student Services and Undergraduate Program may change or add provisions to these Terms and Conditions from time to time, at their discretion, by publishing up-to-date Service Level Agreements to this site.
Standard & Plus Services
Premiere Services
Reviews of the Lenovo ThinkPad Twist
Winner: Consumer Electronic Show's 2013 Mobility Award